Privacy & Policies

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Psychologists, psychotherapists, and social workers are bound by their respective colleges to maintain strict confidentiality. We do not release any information about you to anyone without your written permission, except when we are required by law or very specific circumstances. We refer to circumstances in which we are obligated to share information with others as “limits of confidentiality.” These typically involve situations in which you or another person may be at risk of harm, and include the following:

  • By law, we must report suspected child abuse and/or neglect to the Children’s Aid Society.
  • By law, if you inform us that you or your child has been sexually abused by a health care professional, there is an obligation to report the professional to their regulatory body.
  • A court of law has the power to obtain your record and/or your child’s record by a court order or by a search and seize order from a judge. Your therapist may be ordered to appear in court.
  • We may break confidentiality and take appropriate action if there is immediate or clear risk that you or your child might cause serious harm to yourself or someone else.
  • If you are being seen by a psychologist in supervised practice, a student or a trainee, information may be shared with that individual’s supervisor for teaching purposes.
  • If the College of Psychologists of Ontario (or another professional college that governs your therapist’s practice) requests access to files to assess compliance with provincial standards and regulations, then the therapist must provide access to his/her files.

If you have any questions or concerns about these limits of confidentiality, please speak to your therapist who would be happy to provide clarification.

Our commitment to maintaining your privacy extends beyond the confines of our office walls. If your therapist happens to cross paths with you in a public place, he/she will not greet you unless you greet him/her first.


To view our detailed privacy policy, please click here.


Fees charged by a psychologist are determined by guidelines set by the Ontario Psychological Association. The services of a psychologist, social worker, or other psychotherapist are not covered by OHIP. However, many extended health benefit plans provide full or partial reimbursement for these services. Fees paid to a registered psychologist in Ontario may be claimed as a “medical expense” on your Revenue Canada income tax return.

Extended health insurance plans vary widely in the amount of coverage provided and requirements for reimbursement of fees. Please verify the details of your plan as some do require a referral letter from a physician. Some insurance companies offer plans that permit direct billing by us to your insurer. 

Payment is due at the end of each session and a receipt will be provided. We currently accept payment by cash, interac e-transfer, cheque, Visa or Mastercard.

The full fee will be charged for missed appointments, or cancellation with less than 48 hours notice.